At wizz77, protecting your personal data is a core responsibility. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and what rights you have as a registered player on our platform.
For the purposes of this Privacy Policy, the following terms carry the meanings defined below:
wizz77 acts as the Data Controller for Personal Data collected through the Platform. As Data Controller, wizz77 determines the purposes and means by which Personal Data is processed and accepts responsibility for ensuring that such processing is carried out lawfully, fairly, and transparently.
For all data-related inquiries, rights requests, or complaints, Users may contact the wizz77 Data Protection team using the contact details provided in Section 15 of this Policy.
wizz77 collects the following categories of Personal Data, depending on the nature of the User's interaction with the Platform:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Data | Account creation, authentication, and service delivery | Duration of account + 5 years post-closure |
| KYC & Identity Data | Age and identity verification, fraud prevention | Duration of account + 7 years post-closure |
| Financial Data | Transaction processing, AML compliance, audit | Duration of account + 7 years post-closure |
| Technical & Device Data | Security monitoring, fraud detection, platform analytics | 13 months from collection |
| Communications Data | Support resolution, quality assurance, compliance | 3 years from interaction date |
wizz77 collects Personal Data through the following methods:
wizz77 processes Personal Data only where a lawful basis exists. The table below sets out the primary purposes for which we process your data and the corresponding legal basis for each:
| Processing Purpose | Legal Basis |
|---|---|
| Creating and managing your Account | Performance of contract |
| Processing deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay | Performance of contract |
| KYC identity and age verification (21+ requirement) | Legal obligation & legitimate interests |
| Anti-money laundering (AML) and fraud monitoring | Legal obligation & legitimate interests |
| Customer support and dispute resolution | Performance of contract & legitimate interests |
| Platform security and abuse prevention | Legitimate interests |
| Responsible gaming monitoring and intervention | Legal obligation & legitimate interests |
| Sending promotional communications and bonus offers | Consent (opt-in only) |
| Analytics and platform performance improvement | Legitimate interests |
| Compliance with applicable regulatory requirements | Legal obligation |
wizz77 does not sell, rent, or trade your Personal Data to any third party for their own marketing purposes. We share Personal Data only in the following limited circumstances and strictly on a need-to-know basis:
In the event of a merger, acquisition, restructuring, or sale of assets involving wizz77, your Personal Data may be transferred to the relevant successor entity. wizz77 will notify registered Users of any such transfer that materially affects the processing of their data and will ensure that the recipient entity is bound by data protection obligations no less stringent than those set out in this Policy.
wizz77 retains Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law, whichever is longer. The specific retention periods applicable to each data category are set out in the table in Section 3 of this Policy.
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized so that it can no longer be associated with any identifiable individual. Where complete deletion is not technically feasible within a specific system, wizz77 will implement measures to isolate that data from further processing until deletion is possible.
Notwithstanding the above, wizz77 may retain certain data for longer periods where necessary to resolve an ongoing dispute, enforce a legal right, or comply with a regulatory obligation that extends beyond the standard retention period.
The wizz77 Platform uses cookies and similar tracking technologies to enhance your experience and ensure platform security. The categories of cookies in use are as follows:
You may control non-essential cookies through your browser settings at any time. Most modern browsers allow you to block or delete cookies via their privacy settings. Please note that disabling strictly necessary cookies will impair your ability to log in or use core Platform features. wizz77 does not use cookies for third-party advertising or behavioral targeting.
wizz77 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
While wizz77 takes all reasonable steps to protect your Personal Data, no digital transmission or storage system can be guaranteed to be 100% secure. Users are also responsible for maintaining the security of their own login credentials and devices.
wizz77 operates as an international platform and may transfer your Personal Data to, or process it in, countries outside of Indonesia. Where such international transfers occur, wizz77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. These safeguards may include contractual data protection clauses, binding corporate rules, or other recognized transfer mechanisms.
wizz77 does not transfer Personal Data to jurisdictions that are known to offer materially inadequate data protection standards without implementing compensating safeguards. All international third-party service providers engaged by wizz77 are contractually obligated to maintain data security standards consistent with this Policy.
As a User of the wizz77 platform, you have the following rights in relation to your Personal Data. To exercise any of these rights, please contact us using the details in Section 15. wizz77 will respond to all valid rights requests within 30 days of receipt.
Request a copy of the Personal Data wizz77 holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete Personal Data held in your Account or our systems.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we limit how we use your data in certain circumstances, such as while a dispute or accuracy challenge is being resolved.
Receive a structured, machine-readable copy of the Personal Data you have provided to wizz77, where technically feasible.
Object to processing based on legitimate interests, including profiling for analytics purposes. You may also withdraw marketing consent at any time.
The wizz77 platform is strictly intended for individuals who are 21 years of age or older. wizz77 does not knowingly collect Personal Data from persons under the age of 21. Age verification is performed during the KYC process to ensure compliance with this requirement.
If wizz77 becomes aware that Personal Data has been collected from an individual under 21 years of age, that Account will be immediately suspended, all associated data will be securely deleted, and any deposited funds will be returned to the originating payment method following a compliance review. If you believe a minor has registered on our platform, please report this immediately to our support team at the contact details in Section 15.
The wizz77 Platform may contain references to or integrations with third-party game providers, payment gateways, and service platforms. These third parties operate under their own separate privacy policies, and wizz77 accepts no responsibility or liability for the data practices of any third-party service. We encourage you to review the privacy policies of any third-party service before submitting your personal information to them directly.
wizz77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, wizz77 will notify registered Users by posting a prominent notice on the Platform and, where appropriate, by email to the address on file. The updated Policy will take effect 14 days following the notification date, unless a shorter period is required by law.
Your continued use of the Platform after the effective date of any amended Policy constitutes your acknowledgment of the changes. If you do not accept the amended Policy, you must cease using the Platform and may request Account closure in accordance with our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the wizz77 Data Protection team using the details below:
Email: [email protected]
Subject Line: "Privacy Request — [Your Account Username]"
Operating Hours: 24/7 — responses within 72 hours (WIB, UTC+7)
Language: English or Indonesian
wizz77 takes all privacy complaints seriously. If you submit a formal privacy complaint, we will acknowledge receipt within 24 hours and aim to provide a substantive resolution within 30 calendar days. Where a complaint cannot be resolved to your satisfaction through our internal process, you retain the right to escalate your complaint to the relevant data protection authority or regulatory body in your jurisdiction.
Six core principles guide every data-related decision we make at wizz77.
All data transmitted between your device and the wizz77 platform is secured with 256-bit SSL/TLS encryption — the same standard used by major international banks. Your financial details and personal information are never exposed in transit.
wizz77 does not sell, rent, or trade your Personal Data to any third party for advertising or marketing purposes. Your information is shared only with service providers that are essential to delivering our platform features, and always under strict contractual safeguards.
We respect your right to access, correct, delete, and port your Personal Data at any time. All rights requests are handled by our dedicated Data Protection team and responded to within 30 days — no bureaucratic delays, no unjustified refusals.
Personal Data and KYC documentation stored on wizz77 servers are protected by AES-256 encryption at rest, strict role-based access controls, and regular independent security audits. Only authorized personnel with a genuine operational need can access your records.
wizz77 retains your data only for as long as legally required or operationally necessary. Once the retention period for a given data category expires, records are securely deleted or irreversibly anonymized — we do not hold data indefinitely without purpose.
If a data security incident occurs that affects your Personal Data, wizz77 commits to notifying impacted Users promptly and providing clear guidance on protective steps. We publish all material updates to this Privacy Policy with advance notice before changes take effect.
Our support team is available around the clock to help with privacy requests, data inquiries, and account security concerns. You can also explore our FAQ for quick answers to common questions.
wizz77 is committed to protecting your privacy. All data is handled in accordance with this Policy and applicable international data protection standards.